Article 1 – Definitions

1. Contractor: Performa Coaching, established in The Hague, registered with the Chamber of Commerce under number 97948810.
2. Client: any natural person or legal entity that makes use of the services of the Contractor.
3. Agreement: the agreement between the Contractor and the Client relating to personal training, coaching, or related services.

Article 2 – Applicability

1. These terms and conditions apply to all quotations, agreements, and services of Performa Coaching, unless explicitly agreed otherwise in writing.
2. By entering into an agreement, the Client declares that they have taken note of and agree to these general terms and conditions.

Article 3 – Services

1. Performa Coaching provides personal training, coaching, nutritional advice, and other guidance services.
2. Results depend on the effort, lifestyle, and medical condition of the Client. Performa Coaching therefore cannot provide any guarantees regarding specific results.

Article 4 – Appointments and Cancellation

1. Appointments may be cancelled or rescheduled free of charge up to 24 hours in advance.
2. In the event of cancellation within 24 hours or in case of no-show, the session will be charged in full.
3. Performa Coaching reserves the right to reschedule or cancel appointments in the event of force majeure.

Article 5 – Payment

1. Payments must be made in advance or no later than 14 days after the invoice date, unless otherwise agreed in writing.
2. In the event of late payment, the Client will be in default by operation of law and collection costs may be charged.

Article 6 – Liability

1. Participation in training and coaching sessions is entirely at the Client’s own risk.
2. Performa Coaching is not liable for injuries, accidents, or damage to property, unless there is intent or gross negligence.

3. The Client is responsible for obtaining medical advice prior to participating in training sessions.

Article 7 – Health and Safety

1. The Client is obliged to disclose relevant medical information that may affect the training process.
2. Performa Coaching reserves the right to refuse or adjust training sessions if the Client’s health condition so requires.

Article 8 – Privacy and Personal Data

1. Performa Coaching processes personal data of the Client in accordance with applicable privacy legislation (GDPR).
2. Personal data will be used exclusively for the execution of the agreement and will not be shared with third parties without consent.

3. The Client has the right at all times to request access to, modification of, or deletion of their personal data.

Article 9 – Force Majeure

1. In the event of force majeure, including illness of the trainer, unforeseen circumstances, or government measures, Performa Coaching may temporarily suspend or reschedule services without being liable for any compensation.

Article 10 – Duration and Termination

1. Agreements are entered into for the duration of the selected program or package.
2. Early termination by the Client does not entitle the Client to a refund, unless explicitly agreed otherwise in writing.
3. Performa Coaching may terminate the agreement with immediate effect in the event of non-payment, misconduct, or failure to comply with these terms and conditions.

Article 11 – Applicable Law

1. All agreements and disputes are governed by Dutch law.
2. Disputes will preferably be resolved by mutual consultation. If this is not possible, disputes will be submitted to the competent court in the district where Performa Coaching is established.